Explore an exciting opportunity as a Insight Global in Texas, US. This Full-time role is ideal for professionals interested in the Insurance sector and offers hands-on experience in the Sales and Customer Service department .
Rated 4/5 by employees, this opening is perfect for candidates at the Associate level. Posted 2 hours ago, and still accepting applications — don’t miss out.
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“Insight Global” Company Job Details
- Company Name: Insight Global
- Work Type: Full-time
- Rating: 4 / 5
- Location: Texas, US
- Industry: Insurance
- Department: Sales and Customer Service
- Experience Level: Associate
- Job Creation Duration: 2 hours ago
Call Center Representative Job Overview
IMPORTANT NOTES
- Remote – Candidates must be located in CST, MST, PST. Candidates in EST are not eligible for this position.
- Schedule: Monday – Friday 8:30a – 5:00p PST
- Required to have your own equipment
REQUIRED SKILLS AND EXPERIENCE
- Reliable personal computer or laptop running Windows 11 with at least 8GB of RAM OR the MacOS 12.7.4 or higher
- Experience in a high-volume outbound calling role with the ability to make 100+ outbound calls a day
- Excellent communication skills, both written and verbal, with the ability to connect with individuals from diverse backgrounds
- Ability to work independently but efficiently from home with the willingness to adapt- this is a start-up environment, and things are constantly changing!
NICE TO HAVE SKILLS AND EXPERIENCE
- Experience with AWS ConnectPath and or any Automatic Dialing System
- Proficient in Google Suite applications
- Previous experience working in healthcare or a strong passion for health and wellness
- Bilingual in English and Spanish
DAY TO DAY
Insight Global is seeking a Call Center Representative to join their Outbound Sales team for a client that is one of the largest telehealth network of registered dietitians in the country. The goal of this company is to help people make healthy changes to their lifestyle by meeting with Registered Dietitians virtually. This is a free benefit through their specific insurance, and your role will be to call eligible candidates to educate them on the client’s services and the value of meeting with a Registered Dietitian. You will then sign them up for their first initial consultation and get them excited about starting to meet with the dietitian. You will have weekly appointment scheduling quotas you will be required to hit, so this person needs to be comfortable in a high-volume calling environment. You are the first point of contact that most people will have, so your ability to connect with people is crucial!
The main responsibilities include:
* Make high volume outbound calls to potential new members and explain the benefits of utilizing this service through their insurance (an average of 100+ calls per day because they are on an automatic dialer)
* Follow a call script without sounding like you are reading off of it- making it sound like your own and be engaging on the phone
* Hit the daily goal of getting 10-15+ new members signed up per day
* Address any questions or concerns that members may have about tele-nutrition, and escalate any issues to the team leader, as needed
Hourly Pay: $16 – $18/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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