Explore an exciting opportunity as a Largeton Group in Raleigh, NC. This Contract role is ideal for professionals interested in the Information Services sector and offers hands-on experience in the Information Technology department.
Rated 3.5/5 by employees, this opening is perfect for candidates at the Associate level. Posted 1 hour ago, and still accepting applications — don’t miss out.
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“Largeton Group” Company Job Details
- Company Name: Largeton Group
- Work Type: Contract
- Rating: 3.5 / 5
- Location: Raleigh, NC
- Industry: Information Services
- Department: Information Technology
- Experience Level: Associate
- Job Creation Duration: 1 hour ago
GIS Analyst/Help Desk support Job Overview
Job Summary (List Format) – GIS Analyst/Help Desk Support (NC DOT, Remote):
- Provide technical assistance and support to the GIS Unit
- Deliver excellent verbal communication and customer service to end-users
- Utilize ArcGIS Pro and ArcGIS Online for GIS analysis and support tasks
- Manage and resolve support tickets within enterprise ticketing systems (e.g., ServiceNow)
- Assist users in troubleshooting and resolving GIS-related issues
- Ensure high-quality and timely responses to help desk inquiries
- Collaborate with other team members and stakeholders within the state government
- Maintain documentation and records of support activities
- Leverage at least 3 years of GIS analyst/help desk support experience
- Preference for local candidates with prior NC State Government experience
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