Explore an exciting opportunity as a Emma of Torre.ai in United States, . This Full-time role is ideal for professionals interested in the Staffing and Recruiting sector and offers hands-on experience in the Other department .
Rated 3.4/5 by employees, this opening is perfect for candidates at the Associate level. Posted 1 hour ago, and still accepting applications — don’t miss out.
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“Emma of Torre.ai” Company Job Details
- Company Name: Emma of Torre.ai
- Work Type: Full-time
- Rating: 3.4 / 5
- Location: United States,
- Industry: Staffing and Recruiting
- Department: Other
- Experience Level: Associate
- Job Creation Duration: 1 hour ago
Live Chat Specialist Job Overview
I’m helping Zambrero find a top candidate to join their team full-time for the role of Live Chat Specialist.
You will deliver fast, empathetic chat support to enhance each customer’s experience
Compensation:
USD 25 – 35/hour
+ Bonuses (up to 20% of base compensation)
Location:
Remote: United States
Mission of Zambrero:
“At Zambrero, our mission is to serve fresh, modern Mexican-inspired food with a purpose. We are driven by a deep commitment to fight world hunger through our Plate 4 Plate initiative, delivering millions of meals to those in need. Inspired by intuition, innovation, and compassion, we aim to nourish our customers while creating a global impact — one plate at a time.”
What makes you a strong candidate:
- You are proficient in Customer success, Customer service, Chat support.
- English – Fully fluent
Responsibilities and more:
Responsibilities:
• Respond to customer inquiries and issues in a timely and professional manner through live chat.
• Provide accurate information and solutions to customers’ questions and concerns.
• Escalate complex issues to the appropriate team members for resolution.
• Maintain detailed records of customer interactions and transactions.
• Identify and report trends in customer inquiries to improve overall customer experience.
Qualifications:
• Excellent written communication skills.
• Strong problem-solving abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Previous experience in customer service or live chat support is a plus.
• Comfortable working remotely and independently.
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