Explore an exciting opportunity as a AC Lion Digital Executive Search in New York City Metropolitan Area, US. This Full-time role is ideal for professionals interested in the Legal Services sector and offers hands-on experience in the Business Development department .
Rated 4.1/5 by employees, this opening is perfect for candidates at the Associate level. Posted 2 hours ago, and still accepting applications — don’t miss out.
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“AC Lion Digital Executive Search” Company Job Details
- Company Name: AC Lion Digital Executive Search
- Work Type: Full-time
- Rating: 4.1 / 5
- Location: New York City Metropolitan Area, US
- Industry: Legal Services
- Department: Business Development
- Experience Level: Associate
- Job Creation Duration: 2 hours ago
Client Intake Specialist Job Overview
Title: Client Intake Specialist (Bilingual – English/Spanish)
Location: New York, NY | Hybrid Flexibility
A leading personal injury law firm is seeking a bilingual (English/Spanish) Client Intake Specialist to be the first point of contact for individuals navigating difficult and often life-altering circumstances. This is a dynamic, client-facing role ideal for someone who is empathetic, energetic, highly organized, and detail-oriented.
What You’ll Do:
- Engage with Potential Clients: Manage inbound inquiries and proactively follow up with potential clients via phone, text, and email.
- Information Gathering: Collect and document detailed incident, injury, and case information using intake software and public resources (e.g., Google Maps, NYSCEF).
- Screen and Assess Cases: Evaluate claims to determine merit and recommend next steps—retain, refer, or decline.
- Educate and Guide: Clearly explain the personal injury legal process and required documentation to potential clients.
- Coordinate and Schedule: Arrange consultations with attorneys and schedule follow-ups to build trust and streamline the intake process.
- Maintain Accurate Records: Ensure all client communications and case data are captured accurately in relevant systems.
- Vendor and Partner Management: Oversee call center workflows and nurture relationships with referral partners to support mutual success.
- Collaborate Cross-Functionally: Work closely with attorneys and legal staff to ensure a seamless handoff from intake to case management.
What You Bring:
- Fluency in both English and Spanish.
- 5+ years of experience in intake or paralegal roles within personal injury law.
- Exceptional communication, interpersonal, and organizational skills.
- High attention to detail with the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office, Outlook, Calendly; experience with Lead Docket or SmartAdvocate is a plus.
- A client-first mindset, with a passion for helping others through complex processes.
Why Apply?
This is more than just an intake role –
it’s an opportunity to make a real impact by supporting individuals at some of the most vulnerable moments of their lives. Flexible work hours, a collaborative team environment, and meaningful, mission-driven work await.
Comp: $80 – $120k base + bonus
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