Looking for a new role as a Lensa in United States, ? This Full-time position is perfect for professionals in the Internet Publishing sector. Gain hands-on experience in the Management and Manufacturing department, where you’ll be at the forefront of exciting projects and innovation.
Why This Job Is Great for You:
- Employee Rating: Rated 4/5 by employees — get a sense of the company culture!
- Job Level: This role is ideal for professionals at the Entry level Level Job.
- Posted: Posted 13 minutes ago, this role is still accepting applications. Act fast and apply today!
This opportunity offers valuable experience in the Management and Manufacturing department and will help you advance your career in the dynamic world of Internet Publishing.
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“Lensa” Company Job Details
- Company Name: Lensa
- Work Type: Full-time
- Rating: 4 / 5
- Location: United States,
- Industry: Internet Publishing
- Department: Management and Manufacturing
- Experience Level: Entry level
- Job Creation Duration: 13 minutes ago
Job Details of Specialist, Medicare Member Engagement – Remote (Pst Hours)
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Molina Healthcare. Clicking “Apply Now” or “Read more” on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.
Job Description
Hours – 8am – 4:30pm PST
Job Summary
Responsible for continuous quality improvements regarding member engagement and member
retention. Represents Member issues in areas involving member impact and engagement including:
New Member Onboarding, member plan benefits education, and the development/maintenance
of Member Materials.
Knowledge/Skills/Abilities
- Conducts direct outreach to new Medicare members to provide personal assistance with their new MAPD, DSNP, and MMP plans. Serves as an advocate to ensure members are well informed about plan benefits, provider options and how to use their new plan benefits.
- Serve as the member’s navigator during the onboarding process and address any plan questions and anticipate any issues that may arise. Determine the nature of the member’s needs and interests; inform members of their plan resources and benefits with a focus on the member’s area of interest/needs; and follow up with member to ensure needs are met and member is having a positive plan experience. Develop relationship with member to be the go-to person with any future issues or questions.
- Log all contacts in a database.
- Participate in Member engagement work groups as needed to ensure Medicare member needs are being anticipated and addressed.
- Participates in regular member benefits training with health plan, including the member advocate/engagement role.
Job Qualifications
REQUIRED EDUCATION:
High School diploma.
Required Experience
2 years experience in customer service, consumer advocacy, and/or health care systems. Experience
conducting intake, interviews, and/or research of consumer or provider issues. Excellent written and verbal communication skills to collaborate internally and externally with members, providers, team members, and manager. Basic understanding of managed healthcare systems and Medicare.
Preferred Education
Associate’s or Bachelor’s Degree in Social Work, Human Services, or related field.
Preferred Experience
Experience with Medicare and Medicare managed plans such as MAPD, DSNP, and MMP.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $21.16 – $34.88 / HOURLY
- Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
If you have questions about this posting, please contact support@lensa.com